Terms & Conditions

 

Artwork Supply Specifications

Artwork File Formats
Artwork is preferred in the following formats, in order of preference:

Vector based images are preferred due to their preservation of clarity when moving between programs and platforms.
Files may be emailed to info@chocolategraphics.com.au or a CD can be posted to:

Photographs
Original photographs are preferred and will be returned to you via mail with a copy of your invoice. We will do all we can to ensure the safety of your photograph however, some circumstances may be out of our control. As such, Chocolate Graphics is not liable for any damage to original photographs or images.
Photographs may also be emailed as large JPEG files (see specifications above) to info@chocolategraphics.co.au or CDs can be posted to:

3/26 Commercial Drive
Southport 4216
Queensland
Australia

 

Additional Costs

Foil Printing
Printing includes printing of one generic symbol from our box print collection and typeset text on packaging. For non-generic designs or logo's, there is an additional once-off setup charge of $77.00.

Own Chocolate Designs
For all moulds of non-generic artwork for Chocolates, there is a once-off setup charge cost of $99.00 per design.

Delivery
For all deliveries made, a "Freight and handling" charge will apply.

Lead Times
- For generic products up to 1,000 single units require 21 (twenty-one) working days from receipt of order.
- New designs requiring artwork, up to 1,000 single units require 21 (twenty-one) working days from artwork approval.
- Foil printing on packaging including new design requiring artwork, up to 1,000 single units require 21 (twenty-one) working days from Artwork approval.

Payment Terms
Payment can be made be cash, cheque or credit card at placement of order.

Minimum Orders
There is a minimum chocolate product order of $77 including GST.

6mm Thick Chocolate
Is available in all products except CG1, CG1W, CG2, CG3, CG3W, CG10. In other products, some restrictions may apply.

Commercial Inquires

For commercial inquiries for bulk orders or long term supply contracts please contact martin@chocolategraphics.com.au for pricing and discussion on your exact needs.

Prices

Prices are subject to change without notice.

 

Freight and Handling

Chocolate graphics uses reputable carriers for delivery but can accept no responsibility for loss or damage
to chocolates caused by carrier companies. Damage to chocolates due to inadequate packaging will be
assessed on notification and review of photos showing damage and packaging.